Frequently Asked Questions
Everything you need to know about our handcrafted boots and service.
What makes Thursday Boots different from other brands?
We focus on 'highest quality, lowest markup.' By using premium Tier 1 leathers and Goodyear welt construction, we provide luxury-grade footwear at a fraction of the traditional retail price by selling directly to you.
How should I choose the right size?
Most of our boots run about a half-size large compared to standard athletic sneakers. We recommend ordering a half-size down from your usual sneaker size for the best fit.
What is your return and exchange policy?
We offer free shipping on all domestic returns and exchanges. Items must be in unworn, brand-new condition and returned within 30 days of delivery to qualify for a full refund.
Are your boots waterproof?
While many of our styles feature water-resistant leathers and Goodyear welt construction that helps keep moisture out, they are not 100% waterproof unless specified. We recommend regular conditioning to maintain weather resistance.
How long does shipping take?
Standard domestic orders typically process within 1-2 business days and arrive within 3-5 business days. Expedited shipping options are available at checkout if you need your boots sooner.
Can my boots be resoled?
Yes! Because we use Goodyear welt and Stitchdown construction, our boots are designed to be fully resoleable by any skilled cobbler, extending the life of your footwear for years to come.